Privacy Policy

How we collect, use, and protect your data

Last updated: November 12, 2026

Introduction

At Loggbok, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital skydiving logbook, both on the web (loggbok.net) and in the Loggbok mobile app.

Information We Collect

Personal Information

When you sign up for Loggbok using Google or Sign in with Apple, we collect your name and email address (if you use Apple's "Hide My Email", we receive Apple's private relay address instead). We do not store or have access to your Google or Apple password. Some existing accounts can also sign in with an email address and password.

You can add a profile picture. In the mobile app this uses your photo library, and only the photo you choose is accessed. The app does not use your camera or microphone.

Logbook Data

We store the skydiving data you choose to log, including:

  • Jump details (date, altitude, aircraft, canopy, maneuvers, etc.)
  • Equipment information (canopies, rigs, jump counts)
  • Certifications and licenses
  • Gear usage (jump counters for your canopies and gear)
  • Digital signatures, including a saved signature if you are a Premium user
  • Friends and signature requests you send or receive. Other users can see your name and profile picture, but not your email address
  • Tunnel session records
  • Dropzone information

Hangar

If you use Hangar, we store what you share and do there:

  • Posts about your jumps, milestones and cutaways (a snapshot of the jump details at the time you post), and any title you give a post
  • Your reactions and the comments you write, and who sent them
  • Reports and blocks you make, and reports made about you
  • Your Hangar settings, such as automatic sharing, alerts and that you accepted the community rules

Who can see it: your friends can see your posts. If your profile is Public, your name, picture and posts are also visible to every Hangar user on your dropzone's page, where they can comment on them, and your comments on public posts are visible to everyone who can see the post. Anyone who reacts or comments is shown by name and picture, even if their profile is Private. Blocked people never see each other's content. Your email address is never shown.

Posts are shared automatically when you log new jumps unless you switch automatic sharing off in Profile → Privacy. Older logbook entries and imports are never posted automatically. We may send you push notifications about friends' big moments, reactions and comments, which you can switch off in Settings.

Our team can read reported content and remove posts and comments or suspend accounts that break the community rules in our Terms. Text in titles and comments is checked against a list of blocked words.

Subscription and Payment Information

If you subscribe to Loggbok Premium, we collect:

  • Subscription tier and billing cycle (monthly/annual)
  • Payment status and subscription status
  • Web subscriptions are processed securely by Stripe. Subscriptions bought in the mobile app are processed by Apple (App Store) or Google (Google Play), with RevenueCat managing your subscription status
  • We never receive or store your credit card details

Push Notifications

If you turn on push notifications in the mobile app, we store your device's push token, platform (iOS or Android), device name, and the time you gave or withdrew consent. We use these only to send you notifications, such as signature requests. Notifications are opt-in and you can turn them off at any time in the app or in your device settings. If you have not enabled them, we may send an email instead.

Feedback

If you send feedback, a feature request, or a bug report from the app, we store your message together with its category, your platform, and the app version.

Usage Information

On the website, we use Vercel Analytics to collect aggregated usage information, such as pages visited, browser type, and device information, to improve our service. The mobile app does not include third-party analytics or advertising SDKs, and we do not track you across other apps or websites.

How We Use Your Information

We use your information to:

  • Provide and maintain the Loggbok service
  • Authenticate your account and prevent unauthorized access
  • Store and organize your logbook data
  • Process subscription payments and manage billing
  • Provide Premium features to subscribers
  • Generate statistics and analytics for your personal use
  • Enable you to export your logbook data
  • Send you notifications you have asked for (push or email), such as signature requests
  • Communicate with you about service updates, billing, or support issues
  • Improve and optimize our service

We do not sell your personal information. We share it only with the service providers listed below, as needed to run Loggbok.

Legal Basis (EEA/UK users)

We process your data to perform our agreement with you (providing your logbook and subscription), based on your consent where you have given it (push notifications), and for our legitimate interests in keeping the service secure and improving it.

Retention

We keep your data for as long as you have an account. When you delete your account, your profile, logbook data, and profile picture are permanently removed, together with your Hangar posts, reactions, comments and reports you made. Signature images you drew on other users' jumps may remain with those jumps. We may keep limited records where the law requires it, such as billing records.

Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit using HTTPS/TLS
  • Data is stored securely using Supabase infrastructure
  • Row-Level Security (RLS) policies ensure your data is only accessible to you
  • Digital signatures are stored in private storage
  • Sign-in tokens in the mobile app are kept in your device's secure storage
  • Regular security audits and updates

While we strive to protect your data, no method of transmission over the internet is 100% secure. We recommend you maintain backups of critical data by using our export features.

Your Rights and Choices

You have the following rights regarding your data:

  • Access: You can access all your data through the app at any time
  • Export: Export your logbook as a PDF (Premium)
  • Correction: You can edit your data directly in the app
  • Deletion: Delete your account and data yourself in the app (Settings), or contact us. An active web subscription is cancelled automatically. Subscriptions bought through Apple or Google must be cancelled in the App Store or Google Play
  • Withdraw consent: Turn off push notifications at any time
  • Data Portability: Take your data with you in standard formats

If you are in the EEA or UK you may also object to or ask us to restrict processing, and you have the right to complain to your local data protection authority.

Third-Party Services

To provide our service, we use trusted third-party providers:

  • Google and Apple: For secure sign-in
  • Supabase: For data storage and hosting
  • Vercel: For website hosting and website analytics
  • Stripe: For web payment processing (Premium subscriptions only)
  • Apple App Store and Google Play: For in-app purchases
  • RevenueCat: For managing in-app subscription status (receives your user ID and purchase information)
  • Expo, Apple Push Notification service, and Firebase Cloud Messaging: For delivering push notifications (receive your push token and the notification text)
  • Resend: For sending emails such as signature requests (receives recipient email addresses and message content)

These providers are carefully selected for their security standards and compliance with data protection regulations. When you subscribe to Premium, your payment information is handled directly by Stripe, Apple, or Google - we never store your credit card details.

We ensure that all third-party services we use maintain industry-standard security practices and comply with applicable privacy laws. Your data is processed only as necessary to provide the Loggbok service.

Children's Privacy

Loggbok is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from anyone under 16. If you believe we have collected information from someone under 16, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us at:

Email: support@loggbok.net